AML / KYC Rules

Pin Up AML and KYC teams verify identities, keep an eye on transactions, and manage withdrawals for players from India. KYC verifies a player's identity, including their name, age, address, and who owns the payment account. AML regulations keep an eye on deposits and withdrawals for any suspicious activity. Read this document to learn how the casino protects user funds and what actions are prohibited.

KYC Document Requirements For Players

Before making withdrawals, players need to gather a few documents for PinUp. Each item verifies a different part of your identity or payment ownership:

Government-issued ID;
Proof of address;
Selfie with your ID;
Rules for a bank card photo;
Screenshot of your e-wallet;
Proof of extra income.

AML Guidelines For Deposits And Withdrawals

Deposits and cash-outs on Pin-Up undergo AML checks. Each transaction gets a review linked to account activity and where the funds come from. The casino team checks the following:

Flags for large deposits;
Red flags for repeated cash-outs;
Unusual patterns detected;
Proof of funds requested;
Multiple accounts highlighted;
Reports to authorities made.

Additional Verification Cases

Some account activities kick off more thorough AML and KYC checks. Recognizing these triggers allows players to gather the necessary documents ahead of time.

First withdrawal attempt;
Cash-out request;
Suspicion of bonus abuse;
Change in device or IP;
Odd transaction activity.

Steps for Verifying Your Account Profile

Account verification happens within the user profile. Completing this is necessary for Pin Up AML / KYC compliance and requires these actions:

Open the account.
Go to your profile area.
Click the verification button.
Enter all necessary information.
Verify your contacts - email and phone number.
Submit all necessary identity documents.
Notify the support team once the upload is complete.

Document Rejection And Reupload Logic

Documents are crucial for verification; files that do not meet requirements can lead to rejection. Fix any flagged file and upload it again without delay. The casino team may not accept the following documents:

Files that are blurry or of low resolution;
Images with cropped or clipped edges;
Using an expired ID;
Incorrect name on the document;
Proof of address that is no longer valid;
Selfie taken with sunglasses;
Bank card photo that shows the CVC.

Tips to Pass Verification Faster

Getting your documents ready the right way can help prevent holdups with verification. Before you upload your files, double-check that they meet the casino's criteria:

Upload full-size photos that haven't been cropped;
Ensure all personal information is easy to read;
Use current, valid identity documents;
Register and verify with your actual personal details;
Stick to payment methods that are in your name;
Be quick to respond if the verification team asks for more documents.